Terms of Service

These Terms of Service govern your use of the Series platform and services provided by Sailboat Games LLC ("Series," "we," "us," or "our"). By accessing or using our services, you agree to be bound by these terms.

Series provides team management tools for Roblox communities, including staff management, application centers, session tracking, activity monitoring, and related features. Our platform helps Roblox community owners organize, manage, and grow their teams through integrated tools and automation.

Age Requirements: You must be at least 13 years old to use Series. Users under 18 must have parental or guardian consent.

Account Creation: To access certain features, you must create an account with accurate, current, and complete information. You're responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Community Standards: Your Roblox community must not promote, support, or tolerate hate, harassment, or systemic discrimination, including but not limited to racism, homophobia, transphobia, ableism, antisemitism, Islamophobia, xenophobia, or exclusion toward marginalized groups.

Permitted Uses: You may use Series to manage legitimate Roblox communities, track staff activity, process applications, conduct sessions, and perform related community management activities.

Prohibited Activities: You may not:

Your Content: You retain ownership of content you submit to Series. By uploading content, you grant us a license to use, store, and process it as necessary to provide our services.

Data Processing: We process your Roblox community data, Discord information, and user activity as described in our Privacy Policy. You represent that you have the necessary rights and authority to share this data with us.

Content Standards: All content must comply with our community standards and applicable laws. We reserve the right to remove content that violates these terms.

Your privacy is important to us. Our collection, use, and protection of your information is governed by our Privacy Policy, which is incorporated into these terms by reference. We implement industry-standard security measures to protect your data, including AES-256 encryption at rest and TLS 1.3 in transit.

Service Levels: We strive to maintain high availability as outlined in our Service Level Agreement. However, we don't guarantee uninterrupted access and may experience downtime for maintenance or technical issues.

Platform Changes: We may modify, update, or discontinue features at any time. We'll provide reasonable notice for significant changes that materially affect your use of the service.

Third-Party Dependencies: Our service integrates with Roblox, Discord, and other platforms. Disruptions to these services may affect Series functionality.

Free Services: Core Series features are provided free of charge.

Premium Features: Certain premium add-ons and services require payment. Pricing is displayed in the application and subject to change with advance notice.

Mobile App: Our upcoming mobile application will be available for a one-time fee of $19.99 per user.

Refunds: Premium service fees are generally non-refundable except as required by law or as outlined in specific service agreements.

Our Rights: Series, our logo, and proprietary features are owned by Sailboat Games LLC and protected by intellectual property laws.

Limited License: We grant you a limited, non-exclusive, non-transferable license to use our service for its intended purpose.

Third-Party Marks: During migration processes, we may reference other platforms' trademarks solely for identification purposes under nominative fair use principles.

By You: You may terminate your account at any time by contacting support or using account closure features.

By Us: We may suspend or terminate accounts that violate these terms, pose security risks, or for other legitimate business reasons. We'll provide reasonable notice when possible.

Effect of Termination: Upon termination, your access ends, though certain data retention obligations may continue as described in our Privacy Policy.

Service Provided "As Is": Series is provided without warranties of any kind, express or implied. We don't guarantee the service will meet your specific needs or be error-free.

Limitation of Liability: To the maximum extent permitted by law, our liability is limited to the amount you paid for premium services in the 12 months preceding the claim.

Third-Party Services: We're not responsible for the availability, content, or actions of third-party platforms like Roblox or Discord.

You agree to indemnify and hold us harmless from claims arising from your use of the service, violation of these terms, or infringement of others' rights.

Governing Law: These terms are governed by West Virginia law, without regard to conflict of laws principles.

Dispute Process: Before filing any lawsuit, you agree to first contact us at [email protected] to attempt resolution. If unsuccessful, disputes will be resolved through binding arbitration in West Virginia.

Class Action Waiver: You waive the right to participate in class actions or collective proceedings against us.

Entire Agreement: These terms, along with our Privacy Policy and SLA, constitute the complete agreement between us.

Severability: If any provision is found unenforceable, the remainder of these terms remain in effect.

Updates: We may update these terms from time to time. Continued use after changes constitutes acceptance. Material changes will be communicated via email or in-app notification.

Contact: For questions about these terms, contact us at [email protected] or +1 (866) 578-9504.

Effective Date: These terms are effective as of the date you first access or use our service.