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Migration Statement

When you ask us to migrate your data from another platform, here's exactly what happens and what we need from you.

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Written by Luke
Updated over 2 weeks ago

When you authorize us to migrate your data from another platform, we want you to understand exactly how we handle this process and what safeguards are in place.

Data Access & Security Protocols

With your explicit authorization, we access and transfer your historical data from the originating platform, including activity records, session data, staff information, and disciplinary actions. This process utilizes either automated integration tools or guided manual procedures, depending on the source platform's available methods.

Each data element is systematically mapped to the corresponding field within Series, ensuring your operational history and compliance records remain complete and accurate. All data transfers occur through TLS-encrypted channels and are stored exclusively within encrypted, access-controlled environments. Temporary migration files are automatically purged within thirty days of completion, unless you request extended retention or legal requirements mandate longer storage periods.

Trademark Usage During Migration

During the migration process, we may need to reference, display, or utilize the trademarks, logos, or brand marks of your originating platform solely for identification purposes. This usage constitutes nominative fair use under established trademark law, including precedent from New Kids on the Block v. News America Publishing. Our use is limited to what's reasonably necessary for identification, involves no alteration of the marks, and includes clear disclaimers indicating that all marks remain the property of their respective owners with no implied endorsement or affiliation. Should any trademark holder raise concerns, we commit to reviewing their request promptly and making appropriate adjustments if warranted.

Your Migration Responsibilities

To ensure a smooth migration process, you'll need to provide valid credentials or data exports from your source platform and confirm that you possess the legal authority to request this data transfer. Additionally, please identify any data that should be excluded from the migration. By initiating this process, you represent that the migration complies with your existing platform agreements and all applicable legal requirements.

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